Our Team
![]() Magda |
![]() Magdalena |
![]() Kasia |
![]() Hortense |
![]() Mari |
![]() Emma |
![]() Steven |
![]() Kathryn |
Our baristas will extend a warm, friendly welcome to Ismail, before serving you an outstanding cup of delicious speciality coffee or tea.
Whether you are a coffee connoisseur or tea lover, or have a passion for both, deciding which of our wonderful array of gourmet coffees and teas to treat yourself to can be a difficult decision! What takes your fancy might vary according to the time of day, your mood and your company. Are you feeling adventurous and fancying a change from your usual
Huge choice
There are hundreds of coffees and teas, thousands when you take into account the selection of blends, all with varied origins, flavours, colours, aromas and styles. Would a floral Darjeeling be suitable for afternoon tea? Is a medium or dark roast Columbian coffee the best breakfast choice for a great start to the day?
That is where our professional and talented Baristas come in. With their technical and sensory awareness, they will try and help you to understand more about the incredibly complex and exciting worlds of tea and coffee, so you are well informed about what you are drinking. After all, the processes, techniques and rituals surrounding the preparation and consumption of coffee tea have been developed over centuries from a range of cultural traditions!
Knowledge
Our baristas can tell you the story of many of our coffees and teas, from plant to cup. This comprehensive knowledge begins with cultivation, country of origin and associated characteristics, sourcing and social responsibility. They also understand about harvesting, coffee production, tea manufacture, coffee roasting degree and blending. They possess a vocabulary to describe flavours and aromas and will try to recommend the perfect choice for you, according to the particular qualities you enjoy in your tea or coffee. A tempting taste adventure awaits you!
Master class
Alongside attending one of our Coffee and Tea Master Classes, why not take the opportunity to seek our expert’s advice and learn their secrets, techniques and tips on accessories, for when you brew delicious Ismail coffee or tea at home? They understand how hard and soft water types can affect taste and so can suggest the best choices for your locality (see Water Areas Section).
The experience
Derived from the Italian word for bartender, being a barista is a beautiful, creative art form and an exact science. Every cup is freshly created in front of your eyes in Ismail. We mean this quite literally with our in store transparent coffee roasters, which enable you to observe the whole process from the roasting of green beans to seeing the ground coffee emerge!
With their subtle skills, our baristas know precisely how much of each finest tea or coffee to use, the specific temperature at which the water should be added and the exact number of seconds to brew for. They will pour the ideal ratio of perfectly steamed milk into your coffee to create that wonderful creamy foam and they will advise which teas are best served with or without milk.
Such attention to detail at every stage of the brewing process, combined with the dedicated skill, knowledge and artistry of our baristas, is critical to extract the exceptional flavour of the tea or coffee, so you can savour the perfect cup, every time you visit Ismail.
We are always pleased to hear about your experiences at Ismail. Please share your comments in our Feedback Section
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